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Mpossible Store Policies

At Mpossible, our brand is dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

RETURNS

 

  • You have 10 calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Products must be in the original packaging. 

  • Your item needs to have the receipt or proof of purchase.


REFUNDS

  • Once we receive your item, we will inspect it and notify you that we have received your returned item. 

  • We will immediately notify you on the status of your refund after inspecting the item. 

  • If your return is approved, we will initiate a refund to your credit card (or original method of payment). 

  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.

 
SHIPPING

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

  • We will ship items 2-3 business days after we receive your order, it can take up to 5 business days for arrival thereafter.

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